How to Fix App Stuck on Queued on Firestick – The Easy Way


How to Fix App Stuck on Queued on Firestick

The Amazon Firestick is a must-have for anyone who loves watching TV shows and movies, yet one issue users have with it is the app getting stuck in a queue.

This issue can prevent you from streaming your favorite content and even cause problems with your device’s performance.

Not to mention, it can be really frustrating, especially if you’re in the middle of watching a movie or show. 

Here’s to can fix the app stuck on queued on Firestick:

  1. Confirm network connectivity.
  2. Enable apps from unknown sources.
  3. Clear app store data and download cache.
  4. Enable JavaScript for built-in browser.
  5. Check Firestick storage.
  6. Give Firestick Downloader storage permission.
  7. Restart Firestick TV.
  8. Update payment method & shipping address.
  9. Update Firestick OS.
  10.  Reset Firestick to factory default settings.

If your Firestick app is stuck in a queue, you’ve come to the right place.

This article will walk you through the above methods for fixing Firestick when it gets stuck in a queue so you can get back to your entertainment. 

1. Confirm Network Connectivity

When Amazon Fire Stick is stuck on the “Queued” status, it may be due to a network connectivity issue.

To confirm this, try connecting to another Wi-Fi network or hardwiring your Fire Stick to your router with an Ethernet cable. 

If you can connect and stream content without any issues on another network, then the problem is most likely with your home Wi-Fi network.

2. Enable Apps from Unknown Sources

If your app is stuck on queued when trying to update or install, it’s likely because you haven’t enabled apps from unknown sources. Follow these steps to correct this:

  1. Go to Settings > Device > Developer Options.
  2. Enable Apps from Unknown Sources.
  3. Press the Home button to return to the home screen.
  4. Select the search icon and type in the name of the app you want to install.
  5. Select the app from the search results and select Install.
  6. The app should now install and become accessible from your home screen.

3. Clear App Store Data and Download Cache

Another common reason apps are stuck in a queued state is due to a problem with the App Store data or download cache.

To fix this, you can clear the data and cache for the App Store app.

This will force the app to reload all of the data and should fix the problem. 

To clear the App Store data and cache, follow these steps:

  1. Go to Settings > Applications > Manage Installed Applications.
  2. Select the App Store app from the list of installed applications.
  3. Select Clear Data/Cache from the menu that appears.
  4. Confirm that you want to clear the data and cache for the App Store app.
  5. Restart your Firestick and try opening the App Store again.

4. Enable JavaScript for Built-In Browser

Another potential solution is to enable JavaScript for the built-in browser. 

Go to Settings > System > Developer Options and turn on the setting for JavaScript. 

Once you’ve done this, restart your Firestick and try again.

If the problem persists, you can try a few other potential solutions.

5. Check Firestick Storage

Apps may be stuck in queue because your device is running low on storage.

To check your Firestick’s storage, go to Settings > Device > About > Storage. 

If you see that your Firestick only has a few GBs of storage left, you can try clearing some space by deleting unused apps or files.

You can also try connecting an external storage device to your Firestick and transferring some files over.

6. Give Firestick Downloader Storage Permission

Sometimes apps remain in a queue because you haven’t given the Firestick Downloader storage permission. To fix this:

  1. Go to Settings > Applications > Manage Installed Applications. 
  2. Find the Downloader app and select it. 
  3. Select the “Permissions” option and ensure “Storage” is enabled. 
  4. Once you’ve done that, try downloading the app again, and it should work.

7. Restart Firestick TV

When Firestick TV isn’t working properly, you may need to do a power cycle.

This will restart your device and hopefully fix any problems you’re having. Here’s how to do it:

  1. Unplug your Firestick TV from the wall.
  2. Wait for 30 seconds.
  3. Plug it back in.
  4. Turn your Firestick TV. 

8. Update Payment Method & Shipping Address

If your Firestick is stuck on the “Queued” status, your payment method or shipping address needs to be updated. To do this, follow these steps:

  1. Go to the Settings menu on your Firestick.
  2. Select the Accounts option.
  3. Select the Payment Methods option.
  4. Update your payment method information and select the Save button.
  5. Go back to the Your Account menu and select the Addresses option.
  6. Update your shipping address and select the Save button.
  7. Restart your Firestick and try to purchase again.

9. Update Firestick OS

If your Firestick is stuck on “queued,” it may be because you’re using an outdated version of the Firestick operating system.

To fix this, simply update your Firestick OS to the latest version. Here’s how to do this:

  1. Go to Settings > Device > About > System Updates.
  2. If an update is available, select it and follow the prompts to install it.
  3. Once the update has been installed, restart your Firestick and try again.

10. Reset Firestick to Factory Default Settings

One option is to reset your Firestick to factory default settings.

This will erase all of your data and start fresh, which may fix the problem. 

  1. Go to Settings > Device > Reset to Factory Defaults to do this. 
  2. You will be prompted to enter a code, which you can find by going to Amazon’s website and looking up your device’s serial number. 
  3. Once you’ve entered the code, your Firestick will restart and be reset to factory defaults. 

If resetting your Firestick doesn’t fix the problem, you may need to contact Amazon customer support for further assistance.

How to Fix App Stuck on Queued on Firestick: Final Thoughts

Apps getting stuck in a queue on Firestick can be a major hassle. If you’re experiencing this issue, hopefully this article has helped you resolve the problem.

If not, try contacting Amazon customer support.

Nelson Barbosa

I'm an engineer in love with smart home tech. On my website, I share useful tips and tricks to help my readers get the most of their devices and make their lives simpler by adding just a drop of technology in everyday routines!

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