Crunchyroll is one of the best streaming services for anime. If you’re here, you know it’s an platform that brings you some much fun and it has become part of your routine to use it.
For the most part, this service is dedicated to anime, manga, and other Asian dramas, but lately the app sometimes has some freezing issues, that is a increasingly affecting how you enjoy your free time. So is there a potential solution to this?
Crunchyroll keeps freezing usually because of server issues or internet connectivity problems. It may also stop working if you’re attempting to use a platform on which Crunchyroll isn’t available.
Today, we’ll discuss why this app is freezing and what you can do to fix it. Let’s get started!
3 Reasons Crunchyroll Is Freezing
Crunchyroll started to rise in popularity a few years ago.
As time passed, this app has become the number one streaming service for all things anime.
Unfortunately, however, Crunchyroll keeps freezing for many people.
There’s typically three reasons why this might happen.
The Crunchyroll Server Is Down
In any app situation, the servers will sometimes go down.
The server is a computer program or device that provides service to other computers.
Usually, a myriad of different computers, phones, and apps will run off of one server.
Crunchyroll operates in quite a few different areas. The main offices are located in the following cities:
- San Francisco
- Culver City
- Dallas
- New York City
- Melbourne
- Tokyo
- Paris
- Berlin
- Chisinau
- Lausanne
- London
There are servers located in all of these places.
You may be connected to various servers depending on your location..
You can expect the app to freeze frequently or stop working when the server goes down.
You may notice that it pauses and then starts again, which is the most common complaint among Crunchyroll users.
What does it mean when the server goes down?
Crunchyroll is a program designed to respond to network requests, but when the server goes down, it can’t complete these requests.
There are a few reasons the server may go down:
- The power on the server was cut. This could happen when maintenance is being performed. Sometimes it’s not obvious that this happens; it can take hours before anyone realizes it.
- The network connection has stopped working. This can happen due to a failure in network equipment, such as overheating. There are also various bugs that can cause this to happen, so the server will stay down until the bugs have been fixed.
- The server isn’t making the connection to the network. This may happen due to a temporary power outage. Even if the power is switched back on, it may not have been properly connected when the reboot occurred. When this happens, the main server may need to undergo repairs if another reboot doesn’t fix the problem.
- The operating system isn’t running. Typically, this is an indication that the operating system has crashed. In this case, a computer restart is usually required, but this doesn’t always solve the problem.
- A specific server program isn’t running. This is usually thought of when a server “goes down.”
- Developer issues may play a role. Sometimes everything seems to be in order, but the server is still going down. When this happens, it could be because the code for that server was written poorly or because it has been infected with a bug.
As you can see, the server plays a major role in how well the Crunchyroll app works.
When the server goes down, there’s little that you can do but wait. It will come back up with a little bit of time.
The Internet Is Not Working Properly
This issue has a lot less to do with Crunchyroll and more to do with your personal internet connection.
It takes a lot of data and a high speed to use Crunchyroll, which can create problems when you don’t have an internet connection supporting this.
Unless you’ve specifically gone for a high speed package or are using the app via a wired connection to your computer, you can expect to occasionally experience internet connectivity issues.
Naturally, when a device is connected to WiFi, it may sometimes lag.
It may also have to do with how far away you are from the internet router. You can expect that the connection will frequently go in and out when you’re too far away.
If you find that the problem is with your internet connection, there are a few ways to fix it. Luckily, this isn’t a hard problem to move past:
- The first thing you’ll want to try is relocating closer to the router if you’re using WiFi. This will almost always speed up your internet. This is an especially common problem you may experience if you live in a large home.
- The second thing you’ll want to try is setting up Crunchyroll with a wired connection. While a wireless connection will go in and out, this doesn’t typically happen with wired connections.
- The last thing you’ll want to try is upgrading your internet package. Maintaining an internet package that offers speeds that can support your internet habits is important. Streaming services such as Crunchyroll require an internet connection that functions at significantly higher speeds than your typical browsing speed.
Sometimes internet problems are specific to a certain device. It might work better to connect to Crunchyroll through a different device such as a Smart TV.
The Platform Isn’t Supported
This issue isn’t as common as server and internet problems because Crunchyroll is supported on most platforms, including all iPhone and Android devices.
However, you may find that you’re attempting to use it on a device that isn’t supported, such as an older version of Windows.
When this happens, you may notice that the app works part of the time but freezes pretty frequently.
This is because Crunchyroll should be run on an updated version.
When this isn’t available, the app isn’t quite sure where to go with things and ends up repeatedly freezing and reloading while trying to play the videos.
You can usually fix this issue by switching to playing Crunchyroll on a different device.
You can also update your systems on your TV and computer. Get the latest operating systems whenever possible.
Crunchyroll Keeps Freezing? Final Thoughts
When Crunchyroll keeps freezing, it’s usually because of a server or internet connectivity issue.
These are by far the most common reasons that this app stops working.
Less often, it may have to do with the user using a platform that Crunchyroll doesn’t support.
When the server goes down, the best thing to do is wait for it to come back up.
There’s little you can do in the meantime.
When the internet goes down, or it’s a platform problem, there’s a lot more that you can do to help the problem.
